Do not worry about the risk of losing your money in cash

Live the experience of the Cashless payment system

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The Cashless experience

You are coming to the Sound Tulum parties to enjoy and have fun. Do not worry about the risk of losing your money in cash, for not bringing the exact change or losing sight of your credit card every time you pay a drink.

Access

  • When you arrive at any of the Sound Tulum parties, you need to prove the payment of your ticket.
  • Come to the ticket office, either to buy your ticket or to validate your purchase made online.
  • Once the payment is credited, you will receive a wristband with which we will allow your access.

Tarjeta Cashless
Cashless Card

Consumption

To buy at the parties of Sound Tulum is necessary to recharge a Cashless Card, since it will be the only means of payment available.


To use the Cashless payment system in Sound Tulum you just have to follow three steps:

Step 1 - Get your Cashless Card
Upon entering, we ask you to approach the CARHLESS CARD Delivery Counter. Here you can get the card at a price of $ 50.00 Pesos ( aprox 3 USD). But if you share your information (name, email and Facebook) we will give you the Cashless Card at no cost. Do not forget that it is important to wear the bracelet that will be given to you at the box office to receive the Cashless Card.
Step 2 - Recharge
In each of the parties of Sound Tulum there will be specified areas close to the bars (identified as CASHLESS RECHARGE), where you can put the balance you decide to your Cashless Card. There will also be some people who move around the event to help you recharge. The recharges can be made with cash or credit or debit cards (the charge is made through Sr. Pago payment platform).
Step 3 - Purchase
If you are thirsty, hungry or just a craving, you can buy drinks and food with your Cashless Card at any time. Just go to a bar, waiter or food place to ask them to serve you any of the products they offer. The payment with the Cashless Card is very fast and simple (but do not forget to charge your card).
It is very easy to pay:
  • First, our personal receive the order.
  • Afterwards, they show you the total of the charge for your approval.
  • And finally, simply bring the mobile terminal to your Cashless Card to charge the order you made.

Points of sale

The Cashless Card is used to make consumption within any of the parties of Sound Tulum.

The Bars, the Waiters and the different points in which they sell Food may charge you, discounting the balance of your Cashless Card through a mobile terminal.


Check the Available Balance

At any time, you can request it in a bar or with a waiter. Through the mobile terminal, they can read the amount you have available in your Cashless Card. In the case that you have any doubt about your purchases, they can also show you the detail of your consumption history.


Validity

You can make all the recharges and consumptions you want with the same Cashless Card during all the Sound Tulum parties of the season (December 2017 - January 2018).

The balance charged on the card must be consumed in its entirety during the Sound Tulum parties, since there will be no refund of surpluses.


Loss

We invite you to take care of the Cashless Card since anyone can make use of it and in case of loss, it will not be possible to recover your balance.

Also to replace it, you need to pay again the cost of a new Cashless Card, even if you shared your data previously.

Privacy notice for the use of personal data

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